Terms of Service

HomeInspectOS is business software. We provide tools for scheduling inspections, recording findings, producing reports, and issuing quotes and invoices. We do not carry out inspections, do not certify any property, and do not verify the accuracy of anything you record. Reports produced with the software are your professional work product and your responsibility.

You must give accurate registration details and keep your login credentials secure. You are responsible for everything done under your account. Tell us promptly if you believe it has been accessed without your permission.

• New accounts get a 14-day free trial with no card required.
• Paid plans bill monthly in advance through PayFast until cancelled.
• You can cancel at any time from the billing page. Access continues to the end of the paid period.
• Fees already paid are not refundable except where the law requires it.
• We will give at least 30 days' notice by email before changing prices.

Where you connect your own PayFast account, your clients pay you directly. HomeInspectOS is not a party to that transaction, does not hold the funds, and is not responsible for collecting, refunding or reconciling them.

Your jobs, reports, photographs and client records remain yours. You grant us only the licence needed to host and process them so we can provide the service. You can export your data at any time.

You may not use the service to:

• break any law, or infringe anyone's rights
• upload malicious code, or attempt to access another business's data
• resell or white-label the platform without our written agreement
• send unsolicited bulk email through the platform

We aim for continuous availability but do not guarantee it. Maintenance, third-party outages and events outside our control may interrupt the service. We will give notice of planned maintenance where practical.

To the extent the law allows, our total liability arising from the service is limited to the fees you paid us in the three months before the claim. We are not liable for loss of profit, loss of business, or any indirect loss.

We are not liable for the content or consequences of any inspection report produced using the software, or for any defect that a report does not identify. That responsibility sits with the inspecting professional.

You may close your account at any time. We may suspend or close an account that breaches these terms, or where fees remain unpaid, after giving reasonable notice where practical. On closure you may export your data for 30 days.

These terms are governed by the law of the Republic of South Africa, and the South African courts have jurisdiction. Nothing here limits any right you have under the Consumer Protection Act or the Electronic Communications and Transactions Act.

Questions about these terms: hello@homeinspect.co.za